Domiciliary Care
Staff qualification and registration
All management staff will have the relevant qualifications and experience to work in healthcare settings. The manager will have or be working towards the Leadership and Management in Care Services Award (LMCS). Induction for all staff is carried out in accordance with the published Domiciliary Care Regulations.
The process includes:
- Health & Safety
- Health & safety Responsibilities
- Hazards, Accidents and Injuries
- Using electricity safely
- Fire Safety
- Hazardous Substances
- Infection Control
- Food safety
- Manual Handling
- Personal Protective Clothing
An overview of the delivery of your care
A Homebased Care member of staff will visit you and undertake an assessment of your needs. They will carry out care assessment with you to identify what support you may require at home to meet your needs. A copy of this assessment will be left in your home for reference by your Care Workers.
The Manager will also conduct a basic Risk Assessment in order to ensure that work can be undertaken safely in your home. If required, a Moving and Handling Risk Assessment will also be undertaken in order to identify any equipment and/or techniques needed for care to continue to be provided. A copy of these assessments and a care plan will be left in your home for reference by your Care Worker/s.
A Service User log sheet will also be provided with the care plan pack. This will be used by any of the Homebased Care staff provided to record information about their visit and a summary of tasks carried out and provides information for other Care Workers, relatives, Doctors and Health Visitors.
Your Care Plan and Risk Assessment will be formally reviewed each year by a Manager to see if your needs have changed. However Homebased Care staff will monitor your care plan and if at any time feel that your needs have changed or require review then you are asked to advise your care manager.
The name and contact number of the manager for your care is: Mrs D Cooper – Tel: – 01430-421630
You can contact this person if you have any queries or concerns about the care we provide to you.
